JSE LISTED FINANCIAL SERVICES

Programme initiated January 2014 and ongoing.

Change and programme management support for implementation of a new internal operating model to support a client-centric model of business development and client service.

Project Brief

Use of System7™ to conduct internal needs analysis, engage and build relationship with client HR and Organisational Development professionals and provide support and expert input as and when required. Dual reporting role to Divisional HR Director and CEO.

Strategic Approach

Application of System7™ to provide programme management structure with respect to programme governance, stakeholder analysis and solution provision by way of stakeholder engagement meeting and one-on-one interviews to build credibility for process and ensure organizational buy-in to proposed solution.

Business Impact

In process and progressing well.