AI automation consulting is advisory and implementation work that designs, builds and owns the software layer which reads a business's documents, runs its processes and connects the systems it already uses.
The aim is to automate the manual work that happens between systems, rather than to replace the systems themselves.
At CCG it is delivered by CCG Consult, the firm's implementation practice. CCG both advises on where AI automation pays and builds and runs it, so the same team that maps the work also delivers it. AI reads and drafts, code decides, and a named person owns each automated process.
The work falls into two halves.
The advisory half finds where automation pays: it maps the manual work across the business, ranks it, and designs how the automated work will be owned and measured. The implementation half builds it: the automation layer over the existing systems, the AI that reads documents, and the connections that write results back to the ERP, payroll and bank.
Most software is bought by one department and does not join up, so the work between departments stays manual.
AI automation consulting starts from the business as a whole. It keeps the core systems, buys what is the same in every company, and owns the layer that connects them and runs the processes across them.
CCG runs AI automation projects from its Johannesburg office in Sandton and its Cape Town office in Century City, for clients across South Africa and beyond.
Most engagements start with a four-to-six-week mapping of one or two chosen processes, which produces a map of the work, a ranked list of what to automate, and a costed first module.
Next step:
ready to automate the work between your systems? See how CCG's AI automation consulting advises, builds and owns it with you.
